The one question every enterprise thinks it has answered… until you actually ask it If you ever want to create a moment of quiet panic in a room full of very senior leaders, try asking, “So what value are we actually trying to create?”. In group settings, everyone nods as
If you strip away the org charts, the processes, the ticket queues, and the endless workflows, every enterprise is doing the same thing: It is trying to make decisions — consistently, accurately, and at scale But for decades, we’ve organized companies as if the work itself were the point: more
Most companies aren’t starting from scratch. They’re not shiny startups with clean architectures and no legacy weight. They’re complex, established, deeply interwoven enterprises — built over years, sometimes decades — through mergers, reorganizations, systems upgrades, regulatory demands, and the sheer inertia of scale. In other words, most enterprises today